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What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1747 reviews submitted in the last 3 years
Sandra (United States) - Classic Japan, Aug 2024
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1. How would you describe your overall level of satisfaction with us as your tour operator?
Pre-tour, meh during tour, excellent
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2. Tour Leader name and satisfaction rating
Indefatigable, engaging, knowledgeable, mature beyond her years.
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3. Consultant name and satisfaction rating:
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4. How would you rate your package in terms of value for money?
Average
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5. How would you rate the accommodation against your expectations?
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6. Please give us your comments on the transport included in your package.
Public, efficient
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7. Please tell us your thoughts on the meals included during your tour.
Fine to very good
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8. How do you rate the usefulness and standard of information in the Info-Pack?
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9. Would you consider travelling to Japan again?
Yes
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10. Would you travel again with InsideJapan Tours?
No
Were advised to self-tour by others who have been and what we’ll do next time.
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